Frequently Asked Questions

EdgeSys Technologies is a web development and digital marketing company headquartered at BLDG 30/2 Navodaya Junction, Kakkanad, Kochi, Kerala 682030, India. Founded over a decade ago, we design and build business websites, custom Laravel web applications, e-commerce platforms, ERP systems and mobile apps, and provide SEO, digital marketing and cloud hosting services. We have delivered 300+ projects for clients across Kerala, India and internationally.

Our office is at BLDG 30/2 Navodaya Junction, Kakkanad, Kochi, Kerala 682030 — in Kochi's IT corridor near Infopark. We serve clients in person across Kochi, Ernakulam and Kerala, and work remotely with clients in Bangalore, Mumbai, across India, the Gulf, Europe and the US. Contact: +91 90488 32164 or support@edgesys.tech.

Three things. First, we publish real, named case studies — live platforms like procalories.in (meal-delivery e-commerce), 360 ERP (multi-branch ERP managing 8,000+ SKUs) and a 4,300-member matrimony platform — so you can verify our work. Second, everything is in-house: design, development, SEO, hosting and support under one roof. Third, Kerala cost structures: senior engineering at 30–50% below metro agency pricing.

We have delivered projects in education (school and college websites, ed-tech), food and wellness (meal delivery e-commerce), automotive and heavy equipment (spare parts ERP), community platforms (matrimony), healthcare, real estate, tourism, retail, logistics, manufacturing and professional services. Cross-industry experience means we usually understand your workflows before you finish explaining them.

We offer website design and development, custom web application development (Laravel/PHP), e-commerce development, ERP and business automation software, mobile app development, UI/UX design, SEO services, AI search optimization (AEO/GEO), digital marketing, and cloud hosting with maintenance. Most clients start with one service and expand because everything is handled by one accountable team.

Four stages. 1) Free consultation and scoping — we understand your business and give a fixed, itemised quote. 2) Design — you approve the look and structure before development starts. 3) Development — built on a staging URL you can watch, with weekly progress demos. 4) Launch and support — we deploy, configure hosting, SSL and SEO basics, train your team on the admin panel, and provide a support window followed by optional annual maintenance.

A standard business website takes 2–4 weeks. E-commerce stores take 4–8 weeks. Custom web applications and ERP systems take 8–16+ weeks depending on modules. Timelines are agreed in the proposal and tracked with weekly demos, so you always know where the project stands.

Yes. We regularly redesign outdated websites (keeping SEO rankings intact via proper redirects) and take over codebases from previous developers or agencies. Takeovers start with an audit: we stabilise security, backups and broken functionality first, document what exists, then improve incrementally so your business never goes offline.

Business websites: ₹15,000–₹50,000. E-commerce platforms: ₹50,000–₹3,00,000. Custom web applications and ERP systems: ₹1,00,000–₹10,00,000+ depending on scope. Every quote is fixed and itemised after a free consultation — hosting setup, SSL and technical SEO are included, and there are no surprise invoices.

Milestone-based. Typically an advance to begin, a milestone payment on design approval or mid-development demo, and the balance at launch. For larger applications we define more granular milestones — you pay as working software is delivered, never everything upfront.

Two kinds. Hosting and domain renewal (billed annually — we set this up at cost-effective rates), and optional annual maintenance covering updates, backups, security patches, monitoring and content changes. Maintenance is recommended for business-critical sites but never forced — the website is yours either way.

Our primary stack is Laravel (PHP) with MySQL for web applications and e-commerce, WordPress for content-driven marketing sites, and modern front-end tooling: Tailwind CSS, Vite and JavaScript. We integrate Indian payment gateways (Razorpay and others), WhatsApp APIs, SMS gateways and Google services, and deploy on cloud hosting with SSL, backups and monitoring.

Yes. Every website and application we build includes an admin panel where your team manages content — pages, blog posts, images, products, enquiries — without calling a developer. We provide training at handover, and role-based permissions let you control who can edit what.

You do. On final payment, the domain, hosting, code and content are yours. We version-control every project and can hand over the repository or transfer everything to your own infrastructure. No lock-in — though most clients stay because the support is good, not because leaving is hard.

Yes. Every build ships with technical SEO as standard: clean semantic HTML, schema.org structured data (Organization, FAQ, Breadcrumb and page-specific types), fast Core Web Vitals scores, mobile-first responsive layouts, XML sitemaps, canonical URLs and robots configuration. For competitive keywords we offer dedicated monthly SEO retainers on top.

AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization) prepare your website to be found and cited by AI assistants — ChatGPT, Claude, Perplexity, Google AI Overviews — not just ranked by classic search. We implement it through server-rendered structured data, direct-answer content blocks, FAQ schema, llms.txt files and crawler policies that welcome AI bots. This site itself is our demonstration: the techniques we sell are the ones we run.

Local Kerala keywords typically show measurable movement in 60–90 days. Competitive state and national keywords take 4–6 months for significant traffic growth. SEO compounds: rankings earned through content and structure keep paying back long after the work is done. We report monthly with rankings, traffic and leads — never vanity metrics alone.

Every project includes a post-launch support window for fixes and adjustments. Beyond that, annual maintenance covers software updates, daily backups, security patches, uptime monitoring and reasonable content changes, with a 24-hour response commitment. Critical issues get same-day attention — our clients run businesses on these systems, and we treat downtime accordingly.

Call or WhatsApp +91 90488 32164, email support@edgesys.tech, or use the quote form on this website — we reply within one business day. For project discussions in Kochi, you're welcome at our Kakkanad office; for everyone else, we'll set up a video call at a time that suits you.